euroanswer_hsm_portfolio -tech-print-2

In 16 years of continuous support & strategic business partnership, Euroanswer has provided Customer Support services for a global industry leader from technology industry in Central & Eastern Europe.

Our client required a reliable partner, eager to understand the needs of both their business and their customers. Our approach was based on three major building blocks: people – technology – processes, working towards both scalability and flexibility.

Taking care of reputation through multilanguage excellence

10 languages
German, Czech, Croatian, Bulgarian, Slovenian, Polish, Greek, Finnish, Romanian and Hungarian

From 3 supporting location
Macedonia – Skopje, Romania – Bucharest and Galati

Contractual KPIs


Interactions (per month):

Largest team on call