SAME VALUES, NEW LOOK. UNVEILING OUR NEW BRAND IDENTITY
In 17 years of delivering customer service of the highest standards, we talked business to business, while serving people with needs. We promise to keep doing it with the same professionalism, integrity, and dedication. And…
EXPANDING IN EASTERN EUROPE: KIEV DELIVERY CENTRE OPENS IN PARTNERSHIP WITH UKRAINIAN FIRM
In an effort to continuously create value for our clients, we are pleased to announce our expansion into Eastern Europe. Through a partnership with a local Ukrainian company, as of October, we will be offering our services from…
OUR 2017 RETROSPECTIVE: 14 YEARS OF OPERATING EXCELLENCE
As we do at the end of every year, we’re looking back at the solid work, the expertise and the passion that glued our global team throughout the years. We celebrate 14 years of TEAMWORK,…
SUCCESSFUL RENEWALS, A TESTAMENT TO LONG LASTING PERFORMANCE
We work in the field of BPO services, but we do not see ourselves as suppliers. We are long term partners in value added. With us, our clients experience the best of both worlds: Western…
THE LEADERSHIP TRAINING COURSE: BUILDING THE GLOBAL TEAM OF OUR DREAMS
By the time you will read this article, the first steps in creating a “learning organizational culture” at Euroanswer will have already been taken, through a Leadership Training Course, as part of a priority program…
12 QUESTIONS WITH CEO PAUL SCANLON. PEOPLE MANAGEMENT AND MODERN TECHNOLOGY
1. You chose to coordinate a Romanian company. How was the cultural shift, was it easy for you? How about the organizational culture? We talk business to business, but we serve people with needs. I…
GIVING HOPE AND SERVING PEOPLE
At Euroanswer, beyond standards respected, the clients of our clients feel the human at the other side of the line. They feel listened to and best serviced through relevant, efficient, and last but not least…
PROUDLY PRESENTING: THE EUROANSWER BUCHAREST TEAM
From the beginning The year is 2004. The team: 30 agents. The drive and enthusiasm? We dare say ever-growing. Today Euroanswer is an independent player in BPO with a steady conqueror mindset. Through multicultural delivery…
MINDSET OVER MATTER: AN INSPIRATIONAL MEETING FOR OUT TEAM
Our tasks are complex as we relate to business protocols, people, brands, technology and issues that need to be addressed at the same time. To deal with this complexity we need to manifest nuanced knowledge…
FUELING THE PERFORMANCE OF TOMORROW: THE ISO 9001:2015 CERTIFICATION
When you’re relentless about your vision, celebrate every victory along the way. Today is dedicated to doing just that, shedding light on what gives us light and what continues to fuel our lifelong commitment to…
THE NEW EUROPEAN GENERAL DATA PROTECTION REGULATION
By Mirela Cazacu, DPO & Quality Manager @ Euroanswer In order to build particular relevance and efficiency for our clients and employees, we are constantly sharping our technological expertise and keeping the pace with latest…