2 strong years of strategic business partnership & growth through Customer Support excellence, for our client in the personal advertising industry, operating in North America.

Our client required a partner pushing the boundaries towards the long-term, in an emerging industry, but in an established market.

Our team of self-driven, agile minds took on the challenge with a growth-mindset-oriented approach, by embracing the company culture and speaking its truth in a way that elevated business and human interactions.

Diving deep into the culture of the place

In English for North America (USA & Canada)

From 3 supporting locations:
Macedonia – Skopje, Romania – Bucharest and Galati

Contractual KPIs

Interactions (per month):

Size of the team: