At Euroanswer, beyond standards respected, the clients of our clients feel the human at the other side of the line. They feel listened to and best serviced through relevant, efficient, and last but not least human interactions.
We talk business to business, but we serve people with needs.
Today we are sharing a different story with you. A story about humaneness and integrity, trust, collaboration and respect, values at the forefront of our company’s vision.
It was an internal decision to support the actions of “Inima Copiilor” (meaning The Heart of Children), a non-profit organization founded in 2006, dedicated to helping children with serious health problems.
In a profound way, their mission resonated strongly with our own values and vision.
After making this year’s donation, we received a heartfelt letter, that we are happy to share with you below.
“We would like to use your donation to contribute to the optimum deployment of the following medical mission which will be organized at cardio surgery. The Cardio surgery Ward we built still needs professional help from experienced doctors. The young team of doctors and nurses collaborates with a few well-trained Italian colleagues who have been helping us for the last years. Teams from the San Donato Clinic in Milan come to Bucharest once a month, for 10-15 days, and operate with the Romanian team.
This is a pediatric cardio surgery development program which is based on the collaboration between the hospital, the Health Ministry, the San Donato Clinic, the Italian Association “Bambini cardiopatici nel Mondo” and “Inima Copiilor” from Romania, a program which has reached its third year.
We contribute, therefore, to the costs of these missions: the foreign team’s transportation and accommodation, medical materials and devices used for surgeries, supplies and medicines that are necessary. Within this type of mission, we usually receive 3 foreign specialists, along with which 6-12 open heart surgeries are performed as well as over 10 cardiac catheterizations. In addition to the operated patients, the missions also contribute to preparing the Romanian Surgery Team, to have the ward work independently and continuously as soon as possible.
Our support to the smooth running of those missions varies depending on their length, but also on the patients and the surgeries that are performed. Usually, our costs exceed 10.000 euro every month. The amount may seem substantial, but, taking into consideration that the Romanian state pays at least 20.000 euro for a patient with a simple cardiac malformation that cannot be operated in our country and is operated in Italy or Germany, we believe that the sum we contribute with will be used extremely efficiently.
Such a mission is ongoing these days, the next one being organized in the following months. We will want, therefore, to use the sponsorship you offered us to contribute to covering the costs associated with this mission.’’